Management Team

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Dr. Steven D. Muckey

Founder | Chief Dental Officer | Managing Director

Dr. Steven D. Muckey is the founder, Chief Dental Officer and Managing Director of TLC Dental. Dr. Muckey has been a licensed and practicing dentist since 1980, and has developed and successfully operated several dental practices and dental management companies. Dr. Muckey’s most recent commendation is the 2017 “Small Business Person Of The Year” awarded by the Dania Beach Chamber of Commerce. In addition, his talented team at TLC Dental-Dania, LLC was awarded 2017 Small Business Of The Year.

Dr. Muckey’s most recent commendation is the 2017 “Small Business Person Of The Year” awarded by the Dania Beach Chamber of Commerce. In addition, his talented team at TLC Dental-Dania was awarded 2017 Small Business Of The Year.Dr. Muckey received his Doctor of Dental Surgery from Georgetown University and his Bachelor of Arts from UCLA. He served as a clinical research evaluator with Dr. Gordon Christensen for over 17 years, and for the past 26 years has been the only Florida licensed dentist that is certified by the California Association of Dental Plans as a quality assurance consultant. Quality improvement and quality management protocols in all TLC Dental practices are inherent to their culture.

An Able Toastmaster Bronze, Dr. Muckey has lectured internationally to dental school faculty and is now frequently requested to speak in South Florida-with his favorite topic being “The Mouth Body Connection”. Dr. Muckey served four years as a Clinical Adjunct Professor at Nova Southeastern University College of Dental Medicine, and for more than 15 years has been a member of a credentialing committee for one of the largest insurance companies in the nation. He is a member of the American Dental Association, the Florida Dental Association, the Atlantic Coast District Dental Society, the Broward County Dental Association, the Academy of General Dentistry, and the Georgetown University Alumni Association of Ft. Lauderdale. Dr. Muckey volunteers his services for numerous healthcare and wellness related events throughout South Florida. He lives vicariously through the success of his team.

Sasha M. Tapie

CEO

Sasha Tapie brings with him 20+ years of experience to TLC Dental. With a proven track record of success in leading teams in business operations, leadership development, marketing and sales development, he has advised some of the world’s leading corporations such as American Express, AT&T, Citibank, Columbia Pictures/Records, Comcast, MLB, NBA, SONY, and Universal just to name a few.

Sasha’s main focus with those companies has been in the areas of corporate restructuring, sales development, training and personal development. In addition to working with Fortune 100 companies, Sasha also garnered in-depth experience working with small to mid-size businesses including numerous dental and medical practices. His knowledge has helped build efficient corporate infrastructures while building awareness of his clients’ practices, brands, services and products.

His passion for working with dental practices, along with improving patient care, is where he has found his greatest professional satisfaction and is what led him to the Dental Industry. He has worked extensively with dental practices for the last decade and a half, including coaching with Fortune Management.

Sasha graduated from the renowned Stuyvesant High School in New York City and continued on to NYU and the College for Human Services where he completed his dual degree in Business Administration and Psychology.

He shares his home in S. Florida with his wife, a licensed Nurse. Together, they enjoy a love for each other and a passion for their pets, personal development, education, culture and travel.

Dr. Mark Romer

Director

Dr. Romer is a native Floridian and was raised on Miami Beach. After attending the University of Florida (GO Gators!), he was accepted and graduated from the Medical College of Va., Virginia Commonwealth University School of Dental Medicine.

After spending two years in the U.S. Navy, he returned to South Florida to establish a dental practice in Lauderhill for 32 years.

When the dental school at Nova-Southeastern University started, he was an adjunct faculty member until 2006 when he sold his practice and became a full time faculty member at NSU School of Dental Medicine until 2012.
In 2012, Dr. Romer was hired as a founding faculty member at LECOM School of Dental Medicine where he rose to become the Assistant Dean of pre-clinical education until 2017.

Dr. Romer, a well-respected and passionate mentor, has served many positions in organized dentistry including past President of both Broward County Dental Association and Atlantic Coast District Dental Association.

Always extremely supportive of dentistry and in the highest quality of standard care, he will be serving TLC Dental in the role of Director – Continuous Quality Improvement.

Anthony Stefanelli

Controller

Anthony was born and raised in New Jersey and recently traded his seasonal beaches of the Jersey Shore for the year round beaches of South Florida!

A graduate of Rutger’s University, Anthony brings his 20+ years of accounting experience in both public and private sectors to the TLC Family.

Most recently Anthony was the controller of a New Jersey based worksite marketing and benefit administration brokerage firm, where he played a significant role in the management, development and growth of the company. Anthony’s focus on employees, his attention to innovative thinking and process analysis helped pave the way for improved financial operations.

Anthony holds a Bachelor of Science Degree in Accounting, in addition to a Life & Health Insurance License and a Series 6 license.

Along with his passion for cooking, he loves traveling and spending time with his partner, friends and family.

Oscar Arzeno

Regional Manager

Oscar was born in Dominican Republic and moved to the United States in 1971 at the age of two years old. He grew up in West New York, New Jersey and has over thirty years in the medical field. For the first twenty years, he ran his family’s Manual Lymphatic Drainage practice and then then migrated over to dentistry. He has a passion for helping others and states, “There is nothing greater than being able to help someone, no matter the situation, and making them feel comfortable, safe and part of our dental family.”

He feels fortunate for his wonderful team and mentors along the way, who have helped him achieve the position of Regional Manager. As he strongly believes in taking the time to explain and educate the patients thoroughly, he states, “Knowledge and great care is essential for us at TLC Dental.”

Oscar is happily married and has 2 beautiful daughters and 3 wonderful grandchildren.

Ramon Sanchez

Regional Manager

Ramon was born and raised in Valencia, Venezuela and relocated to sunny South Florida back in 2009. As a foreign graduated Oral Surgeon who happens to be passionate about the dental business’ operations, Ramon has a great combination that helps him understand every patient’s need from both perspectives.

With over 10 years of experience and variety of exposure, from Oral Surgery to Pediatrics, he always accomplishes his number one priority of delivering 100% excellence in patient care and happy working environments. Ramon believes that a great leader is one that helps their team members develop, grow and succeed. His mantra is “servant leadership is the best management style”.

If Ramon is not at the office, he is spending time with family, friends and his wife Mary. He also loves to cook, entertain, enjoy a good glass of wine and believes that family time is priceless!

Lauri Stein

Business Development | Credentialing Manager

Lauri was born and raised in South Florida. She graduated the University of Florida with a Bachelors in Sociology in 2000. Post-graduation, Lauri worked in the Classifieds Department for the Sun-Sentinel. From there she ventured into Advertising, where she worked for a local automotive advertising agency, MJS Advertising, for the next five years. Her advertising career began in the Media Department and then she later transitioned into an Account Executive. With her father, mother and two uncles all immersed in the dental field, it was inevitable that Lauri would eventually join forces with them! In 2011, Lauri joined the TLC Dental family, where she runs the Marketing and Credentialing Department. She loves animals, the beach, going to Disney and spending time with friends and family.

Susan Butler

Billing | Insurance Manager

Susan started her career in dentistry when she joined the US Air Force and was told she would be a Dental Assistant. For 41 years, she has never regretted it. She has worked in almost every field of dentistry…as an assistant, to manager, and onto consulting and computer training.

In the 1980’s, computers were being installed in dental offices across the country and she quickly learned that her inner child was a geek. She has never met a computer that she didn’t like. Her passion for technology and her experience with insurance and management make it enjoyable for her to teach and lead her team toward excellence.

On the personal side of Susan, you will find a dedicated Veteran still serving others through the American Legion. She shares her home with her three cats and cares for a few feral kitties as well.

Rosa Rodriguez

Front Desk Supervisor
Hollywood

Rosa was born in the Dominican Republic. She moved to New Jersey at the young age of three years old. Rosa has over ten years of experience in the dental field. She obtained her bachelor's degree in Health Care Administration in 2012, which gave her the background to become a fantastic team leader.

She finds it extremely rewarding to help others and inspires growth in her team on a constant basis. "Dentistry is about prevention and educating our patients to achieve an optimal healthy smile! I love working with the patients to achieve this."

She is recently married, loves to cook delicious meals for her and the hubby and was so excited to conquer her goal to run in the 2020 Miami half marathon.

Rosa's most inspiring quote, "If you are working at a place where your leader doesn't believe that you can someday be in their shoes, then that is not where you want to be." Source: Unknown.

Christy Silva

Regional Manager, Orthodontics

Christy, born and raised in Miami, FL, has been in the orthodontic field for over 20 years! She is fluent in Spanish and takes great pride in her work as the “Mama Bear" of her amazing team.

Her greatest joy is celebrating, side-by-side, the smile transformations of our patients. Being able to assist in building confidence, brightening smiles and making treatment affordable is a few of her key roles. Her upbeat and genuine demeanor shines daily and we are so lucky to have her as part of our dental family.

She has two beautiful kids, who will need braces real soon! She recently acquired a new family member, Ace, her adorable Frenchie. Still to be determined if Ace needs braces - LOL.

Laura Gonzalez

Practice Manager
Tamarac

Laura, a native Floridian, has worked in the dental field for 10 years. Her affection for dentistry stems from the ability to witness real-life smile transformations daily. Seeing patients go through their smile journey and leaving with a whole new confident demeanor is her utmost joy.

She gets the ultimate hands-on experience working with patients. The journey starts from welcoming them to our dental family, creating a customized treatment plan and continuing to assist with the progression and maintenance of their oral health and well being.

She has two adorable children and loves going on new adventures with the kids on the weekends and doing D.I.Y projects. Oh, and we have to mention that she loves her tacos!

Melissa Rodriguez

Specialty Regional Manager - Oral Surgery / Periodontics / Endodontics

Melissa was born and raised in Newark, NJ before coming to Florida in 2014 and soon after joining the TLC Family.

She absolutely loves her position at TLC Dental.  Her passion is exemplified in the enthusiasm and joy she brings to each patient that walks through our doors. Melissa's vast knowledge of skills ranges from treatment planning, insurance verification, processing of dental claims, financial assistance/guidance, training, specialty coordination, and leading her team to excellence!

Interacting with patients, instilling their trust, building long-lasting relationships, and improving others' health is truly her calling. TLC Dental is her home away from home and considers her team as part of her family!

Away from her TLC family, she believes family time, with her hubby and five little ones (yes 5!), is the best time, and can't get enough hours in the day with them.

Ursula Berroa

Practice Manager
Coral Springs

Ursula, raised in Peru, completed her dental studies in 2001. Having that education and experience as a dentist has greatly enhanced her career. Along with her great personality, she has the clinical knowledge and skills to effectively work with patients in facilitating any necessary treatment.

Coming to the United States in 2002, she started as a dental assistant for the next six years. Later, she joined the TLC Family as a treatment plan coordinator . She loves her career because she gets the chance to improve patient's smiles while helping regain their confidence.

Ursula is always available to our patients and welcomes them as friends. When not at the office, she is enjoying family time with her husband of seventeen years and her beautiful daughter.  

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